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Streamlining the Production Process with Phillips Opto

Preparing for your New Haas Machine

Congratulations on the Purchase Of Your New Haas Machine!

*Please review all of the below information to ensure a successful start-up of your new machine*

 

"We are dedicated exclusively to Haas machine tools. We have a single focus and mission, and anything we can do to make sure you are completely satisfied with your new machine purchase is well worth our time and effort. Thank you for choosing Haas to fulfill your manufacturing requirements and provide you with customer focused service and support. 

-Michael Garner, President

We appreciate you doing business with us.

Below is a little bit about who we are. 

Our Home Office - - Colfax, North Carolina

Phillips Commercial Inside Support Team

8500 Triad Drive, Colfax, NC 27235

 

Proudly serving 12 states with unparalleled customer service

Including North Carolina, South Carolina, Georgia, Virginia, Tennessee, Arkansas, Alabama, the panhandle of Florida, Eastern Pennsylvania, Southern New Jersey, Delaware, and Maryland.

Phillips 360 Teams

Our Phillips Commercial knowledgeable sales, service, and applications personnel work in small geographically specific Phillips 360 teams to offer our customers a team approach for personalized customer service. Each 360 team has its own Captain, Field Service Leader, and Applications Engineer to provide you with an unrivaled customer experience, beyond the sale of your machine tool.

Each 360 team's territory is outlined on our Phillips Commercial Coverage Map below.

Phillips Commercial Partners to Know

 

MICHAEL GARNER, PRESIDENT

mgarner@phillipscorp.com

VP OF HAAS SALES

Ken Potts (TN/AL/FL/AR) - 336.665.1080 ext. 4204 kpotts@phillipscorp.com

REGIONAL SALES MANAGERS

Bill Cranford (NC/SC/GA) 366.665.1080 bcranford@phillipscorp.com

Bill Zimmerman (VA/MD/NJ/PA/DE) 717.951.3783 ext 3411 billz@phillipscorp.com

VP OF SERVICE OPERATIONS

Mark Schankweiler - (267)-507-7078 shank@phillipscorp.com

VP OF FIELD SERVICE 

Mike Vaughan - 501.562.6851 mtv@phillipscorp.com

REGIONAL SERVICE MANAGERS

Pat Cusato (NC, SC, GA) - 336.665.1080 ext. 4123 pcusato@phillipscorp.com

Russell Scott   (TN, AR, AL, FL)  336.665.1080 ext. 3413 rscott@phillipscorp.com

Brian Bell (VA/MD/NJ/PA/DE) 215.245.5500 ext. 3412 bbell@phillipscorp.com

Before you receive your Haas Machine...

 

Please review the machine dimensions and site requirements and prepare your shop for the machine delivery. Unless prior arrangements were made with your order, you are responsible for rigging the machine off the truck and putting it into position in your facility. Please see the below link for the specific pre-installation guide for your machine.

When Your New Haas Machine Arrives

 

  • For all Haas mills size VF-3 or larger, DO NOT PIVOT CONTROL ARM forward due to the delicate wiring inside.
  • Place the machine on leveling pads in the four corners, screws fully extended, grease in the leveling pad dimple and on the screw itself.
  • To expedite the installation process, remove as much of the cosmoline, rust inhibitor, as possible from all machine surfaces before the technician arrives. Our Technician will remove what is left when they complete the installation process.
  • Connect power to the machine. A separate earth-ground wire of the same conductor size as the input power must be connected to the machine's ground lug from the ground supplied from the main plant ground at service entrance and it should be routed in the same conduit as teh power to the machine. A local cold-water pipe, ground rod, or Conduit air is NOT acceptable. DO NOT TURN THE POWER ON.
  • Connect air to the machine per the specifications. This information is included in the Pre-Installation Guide linked above.

All air and power connections, as well as coolant and tooling, must be furnished before requesting a technician to start up your machine. Once all of this is completed, please contact your respective service scheduler.

Service Schedulers

Stephanie Harriel (NC/SC/GA)   336-217-1078  sharriel@phillipscorp.com


Megan Walsh (DE/MD/NJ/PA/VA)    336-665-1080 Ext. 3318  mwalsh@phillipscorp.com


Rhonda Hodges (AL/AR/FL/TN)   336-900-5592   rhodges@phillipscorp.com

Once the machine is installed and running...

 

Haas has several tools available that will help you get started and answer many questions.

You are running your machine, and you get a 144 alarm...

 

What is a Haas 144 alarm?

This alarm notifies the operator 5 days prior to the machine deactivating the control and will require a temporary code to rest or a permanent code to deactivate.

Why am I getting this alarm? 

This function of the control allows you to run your machine for 30 days while the paperwork is completed and payment can be verified. Its purpose is to ensure that all parties are paid in full before the complete release of the machine is given.

How do I get a permanent code?

Once payment has been verified, we will contact you by email and fax with instructions on how to enter your machine's permanent code. Please keep in mind verification may take several weeks and it may be necessary to issue you a temporary code until Haas releases the permanent code to us. If a temporary code is needed, it will require someone at the control in order for us to generate this code. Please do not ignore the warning as we do not want you to experience any unnecessary down time. Once the permanent code is entered the warnings will stop.

Who do I contact for the codes?

PC AR Department ---

Email: pcar@phillipscorp.com

Phone- 336.665.1080


Additional Services Provided by Phillips Commercial for Haas Machines

 

Achieving great results requires more than just a great machine. That's where OPTO steps in. With a focus on advanced process improvement, advanced programming and support, and consulting services for all things related to programming, machining, work holding or automation. 

What OPTO Delivers: 

  • Process Improvement: OPTO engineers are your go-to experts for improving manufacturing efficiency, reducing cycle times, and unlocking new capabilities. 
  • Advanced Programming & Support: Whether it's beginner or advanced programming, robot integration, or advanced applications, OPTO offers tailored training and ongoing support to help you excel. 
  • Machining Optimization: From tooling selection to fixture design, we ensure your machining operations are optimized for the highest performance and ROI. 

Our Expertise Includes:

  • Automation & Robotics: Scale your operations by integrating automation and robotics into your workflow. Our services include installation, integration assistance, and programming training to ensure your team stays ahead of the curve.
  • Application Support: Maximize your Haas machine's potential with expert guidance on programming, tooling, and process optimization. OPTO engineers bring decades of experience to your shop floor, working with your team to insure you get the most out of your investment. 

Recent OPTO program examples: 

  • Advanced Lathe and Mill Training
  • Robot Programming & Integration
  • CAM Software Assistance
  • Tooling Selection & Fixture Design 
  • Manufacturing Efficiency Consulting 
  • First Part Qualification Assistance

Experience, expertise, and engagement -- OPTO engineers are more than just consultants. They are the competitive edge that drives your business forward. 

For OPTO Service Contact:

Joe Sommers- General Manager, Robotics and OPTO Application  336-823-2883   jsommers@phillipscorp.com

 

Acquire the Haas Training Skills You Need To Succeed!

At Phillips, we've crafted one of the FASTEST, MOST EFFECTIVE Haas Training programs in the country, designed to empower both new hires and seasoned professionals. Whether it's boosting productivity, reducing downtime, or lowering costs, our training programs are transforming how teams approach HAAS CNC operations- and the results are speaking for themselves.

Our graduates are seeing: 

  • Major leaps in productivity 
  • Significant reductions in downtime 
  • Lower operational costs 

WE'RE BREAKING THE MOLD IN CNC TRAINING 

Phillips Haas training is anything but conventional. We're redefining the standards with:

  • Hands-On Training: Tackle real-world problems on real machines.
  • Expert Instructors: Over 100 years of combined industry experience- if it's happened, our trainers have seen it!
  • State-of-the-Art Facilities: Train on a million dollars' worth of Haas CNCs, with personalized attention in small classes.

CLASSES TO FIT EVERY SKILL LEVEL

Whether you're a beginner or a seasoned expert, we've got the right course for you. 

Haas Maintenance & Repair Training

Course Description:
Master troubleshooting and repair of Haas CNC machines, from classic controls to the latest Next Gen. Learn the ins and outs of mechanical and electrical systems, all while practicing on real machines.

Key Topics:

  • Diagnostics & machine specifications
  • Vector drive troubleshooting
  • Axis motor replacement
  • Tool changer & release pistons
  • Spindle & belt replacements

Hands-on Assessment: Upon completion, you’ll receive a certificate and a service key for unlocking parameters on any Next Gen Haas control.

Location: Knoxville, TN
Length of Class: 5 days
Cost: $4,400

 

Haas Advanced Mill Service Training

Course Description:
Take your mill service skills to the next level. This intensive course focuses on crash recovery, detailed geometry inspections, ball bar reading, and more.

Key Topics:

  • Geometry inspection
  • Guide rail replacement
  • Encoder replacement
  • Drawbar changes

Location: Knoxville, TN
Length of Class: 5 days
Cost: $4,400

Haas Advanced UMC Service Training

Course Description:
Learn the critical skills needed to align and correct UMC machines after crashes. This 4-day course focuses on advanced recovery techniques, including B and C axis alignment.

Location: Knoxville, TN
Length of Class: 4 days
Cost: TBD

Haas Advanced Lathe Service Training

Course Description:
Elevate your lathe service expertise with this 5-day advanced training. Learn to perform complex repairs such as C-axis alignment, spindle replacement, and guide rail calibration.

Location: Knoxville, TN
Length of Class: 5 days
Cost: $4,400

HAAS OPERATION & PROGRAMMING TRAINING CLASSES

Haas Basic Mill Operator Training

Course Description:
A perfect introduction to Haas Mill operations. Over two days, you’ll master mill setup, offsets, and safe operation practices.

Location: Various locations
Length of Class: 2 days
Cost: $2,200

Haas Basic Lathe Operator Training 

Course Description:
Learn basic lathe functionality and safety over two intensive days. Ideal for those new to CNC operation.

Location: Various locations
Length of Class: 2 days
Cost: $2,200

Haas Mill Programming

Course Description:
A deep dive into G&M code, focusing on writing and optimizing programs. This hands-on course is perfect for those ready to push their programming skills further.

Location: Various locations
Length of Class: 4 days
Cost: $4,400

Haas Lathe Programming

Course Description:
In this 4-day course, you’ll master G&M code for lathe programming, troubleshoot alarms, and refine your skills in real-world scenarios.

Location: Various locations
Length of Class: 4 days
Cost: $4,400

EDU TRAINING THAT SETS YOU APART

Phillips offers training that sets the bar for excellence. Our two-day basic classes provide foundational skills, while our premium programming and hands-on service classes are tailored for more advanced learners.


Our team of trainers brings nearly 100 years of combined field experience, ensuring that you receive top-tier education from industry veterans. From Macro experts to 5 axis aerospace and medical parts programmers, our trainers are some of the best resources available to you.


Let us help you unlock the full potential of your team with programming capabilities that range from advanced CNC programming to mission-critical troubleshooting.  

 

Preventative Maintenance

Certified Haas Annual Maintenance Program (CHAMP)

Protect your Haas investment and maximize your productivity by utilizing the locally available Haas Factory-Certified Service Engineers to keep your machine in the best possible condition. The following items indicate the many key points addressed at every maintenance inspection:

Mechanical System

  • Check machine level
  • Check spindle sweep
  • Check gear shift operation*
  • Check spindle lube and air blast
  • Check spindle orientation alignment
  • Check shot pin operation*
  • Change gearbox oil **
  • Check backlash in X, Y, and Z-axis
  • Inspect drive belt
  • Inspect and adjust tool changer system
  • Inspect spindle taper condition
  • Inspect way cover wipers
  • Check draw bar height
  • Inspect rigid tap encoder operation*
  • Check tool change operation
  • Clean/lubricate tool changer
  • Inspect counterbalance system
  • Inspect lines, hoses and cables

Way Lube System

  • Clean filters
  • Inspect lines and fittings
  • Check operation
  • Check lube/pump operation

Coolant System

  • Remove/check pump and motor


Air System

  • Clean filters
  • Check pressure/adjust regulator
  • Inspect system for leaks

Electrical System

  • Check voltages
  • Inspect connections/terminals
  • Inspect grounds
  • Inspect Servo Motors
  • Check limit switches/safety locks

Lathe Only

  • Check turret/spindle alignment***

BVD Report ($595 value)

  • Ball Bar calibration
  • Vibration analyzer
  • Drawbar force test, Dynamometer

*If applicable.

**Customer to supply oil and disposal of used oil.

*** Customer to remove chuck and tooling

If you have any questions about anything in this packet, please call your local Haas Factory Outlet. 

336.665.1080

 

HFOPHILLIPS.COM

 

Ask Jason