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[This market opportunity is the focus of our brand goal which is for Phillips Corporation to be the best resource in manufacturing technology.]

LEGENDARY CUSTOMER VALUE

Legendary Customer Value is a program that is designed to allow Phillips Corporation to accomplish success that is unimaginable in our current mode of thinking. It is designed to create results that we do not yet know are even possible. Legendary Customer Value requires each Phillips Partner to “Take a Stand”. This means that each Phillips Partner in our organization will in every aspect of customer interaction cause that customer to realize such a profound positive experience that the customer will be overwhelmed and astounded, giving them no choice but to only want to do business with us whenever possible and always recommending a Phillips company to their industry associates. We commit to providing each Partner the tools and guidance to insure this happens. Everyone in our organization will have the same primary job – To Deliver Legendary Customer Value. All other things that we do will be simply tasks.

Our current reality is entirely made up. We made it up. We decided what it was going to be. We tend to ignore things that don’t fit our reality. The nice thing is since we made up our current reality, we can make reality anything we want it to be. What we say and what we do creates our reality. Words have a big part in creating and shaping reality.

Because our words can just as easily either open or inhibit possibility, it very much matters what we say.

CUSTOMER TESTIMONIALS

Precision Components International

"I have been working with Jeffrey’s for several years and will continue our relationship well into the future. The service is world class, response to customer requests and technical support stunning performance. And the people….I don’t where they find these guys. Remarkable the transition between representative’s is seamless. In fact I still receive courtesy calls from the very first sales/technical representative we had assigned to our project. You just don’t find this level of service and consideration every day.

I am not an employee of Jeffrey’s and not the easiest guy to do business with. But, it’s hard not to give credit when its due. I highly recommend doing business with Jeffrey’s Machine Solutions. In addition, if you would like to come and tour our HAAS line; please coordinate with Todd Horton and we will make the arrangements."

Kennametal

"Tony Russell heard about our situation and drove 3 1/2 hours, intercepting a Haas tech. along the way to get additional replacement parts that might be needed to repair our machine. Tony arrived at the Bentonville facility at about 11:00 pm, identified the problem and had the machine up and running by about 1:30 am. When we purchase a machine tool, we are purchasing much more than a piece of equipment. The service that we get from Tony Russell, Michael Garner, and the Jefferys / Haas team is exceptional and essential to our success."

Sypris Technologies

"Ron, who does our scheduling for service and repair called Jeffreys and asked when we could get a spindle and have it repaired. Your guys said they could have a spindle and service guy in Sat morning...I want to thank you and your guys for a great job, and fast response and especially Skip who came in on Saturday and did a fantastic Job."

Caractacus Technologies

"You guys get all A's from me. Machine is working great...There is almost nothing I will not be utilizing on this machine."